NTT Docomo Faces System Outage Following Cyberattack

Thu 2nd Jan, 2025

NTT Docomo Inc., Japan's largest mobile communications provider, has reported a significant system outage linked to a cyberattack. This incident, which occurred on January 2, led to disruptions across various services, including difficulties accessing the 'goo' portal site. The company confirmed that the failure was due to a distributed denial-of-service (DDoS) attack, a technique that overwhelms networks with excessive data traffic from multiple sources within a short time frame.

The affected services included the search functionality of the 'd payment' mobile payment application, although regular mobile communication services remained operational during the incident. The attack highlights a troubling trend, as several Japanese corporations have experienced similar cyber-related issues recently.

Prior to this incident, Japan Airlines encountered a system malfunction affecting baggage check-in processes on December 26, and major financial institutions such as MUFG Bank, Mizuho Bank, and Resona Bank reported online transaction disruptions attributed to potential cyberattacks between late December and early January.

This surge in cyberattacks on prominent companies raises concerns about the security infrastructure in Japan, as organizations across various sectors grapple with the increasing threat of cybercrime. Experts suggest that the rise in attacks may be linked to the broader global context of escalating tensions and the growing sophistication of cybercriminal operations.

In response to the latest incident, NTT Docomo is working diligently to restore full service and enhance its cybersecurity measures to prevent future occurrences. The company has assured its customers that efforts are being made to address the vulnerabilities exposed by the attack.

As the situation develops, stakeholders across the telecommunications and technology sectors are urged to remain vigilant and proactive in strengthening their defenses against the persistent threat posed by cyberattacks.


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